Versilia Solutions Ltd
Norma Maravilla has a strong background in customer service and finance, with experience working in various roles such as Customer Service Team Lead, Finance Assistant, Data Entry Clerk, and Customer Service Specialist. Norma is proficient in analyzing data using Excel, managing customer accounts, and liaising with clients and suppliers. Norma is also skilled in handling high volume calls and emails, as well as identifying areas of improvement in systems and processes.
Versilia Solutions Ltd
Versilia Solutions is an independent provider of industry leading airline retail programmes and products. We use our extensive retail expertise, global supplier network, technology platforms and specially designed training tools to provide bespoke solutions to airlines across the world. We have a deep understanding of airline retail challenges and are dedicated to providing the most effective solutions for our clients. Our retail programmes are designed to maximise both financial performance and customer satisfaction. We work with both full service and low cost airline customers. Our teams work side-by-side with our clients to provide either a fully managed retail service or to make improvements in specific areas.