Sara Rahlff is a ServiceNow Solutions Lead with over 10 years of experience in ServiceNow architecture, ITSM implementation, and project leadership. Previously, they served as a Business Operations Manager at Cisco from 2013 to 2018 and held roles at NDS and Synamedia, including Project Manager and Services Product Manager. Currently, Sara is a ServiceNow Architect at Version 1 and is pursuing a Doctor of Philosophy (Ph.D.) in Physics at the University of St Andrews, building on a Bachelor's Degree in Physics from Imperial College London. Passionate about leveraging technology to overcome business challenges, they specialize in delivering impactful solutions for continuous improvement.
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