Michael Yacko has extensive experience in operations and customer service management, currently serving as Director at Vertex Inc. since May 2018, where previous roles included Senior Operations Manager and Operations Manager. Prior experience includes positions at Iron Mountain from April 2010 to May 2018, where responsibilities ranged from Customer Service Manager to Temporary Process Engineer, focusing on workflow design and client report analysis. Additional experience includes a Loan Adjustor Specialist role at Wachovia, a Loss Mitigation Agent role at Daimler Chrysler Financial Services, and customer service roles at Old Navy. Michael holds a Bachelor's degree from Temple University and a Six Sigma Green Belt certification from Villanova University.
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