Lori Black

Lori Black has over 25 years of experience in Healthcare IT, specializing in software support, design, development, and implementation. Currently serving as a Customer Service Specialist at VertexOne since August 2021, Lori previously held the position of Customer Service Associate at VertexOne - WaterSmart until June 2023. Prior to this, extensive experience included roles as a Customer Support Engineer at GE Healthcare from July 1999 to January 2021 and as a Principal Interface/Application Support Analyst at St. Vincent's Hospital from December 1979 to May 1999, where responsibilities included analyzing and troubleshooting software issues at the application and database levels.