Crystalyn Gladstone is the Director of Software Support at Vertrax, where they lead a team to deliver reliable, customer-focused support for ERP solutions in the energy industry. Previously, Crystalyn worked as a Customer Service Representative at Regional Home Care and PDI Technologies, enhancing client satisfaction and service efficiency. They also served as a Customer Support Specialist at Blue Cow Software and spent part of their career as a Special Education Teacher at Merrimack Schools, focusing on personalized education strategies. Crystalyn holds a Bachelor of Science in American History and Literature from Lesley University and a Master of Education in Curriculum and Instruction from Southern New Hampshire University.
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