Helen Papalia serves as the Clinical Manager at Vesta Healthcare since December 2020, leading a team of nurses and multidisciplinary professionals in care management. Helen excels in developing strong relationships with providers and vendors while implementing process improvements to enhance member satisfaction. Previously, Helen held various clinical management roles at Senior Whole Health from September 2014 to December 2020, contributing to process improvements, risk management, and policy compliance. Earlier experience includes positions as Nurse Care Manager at Asian Community Care Management and Staff Nurse at Elmhurst Hospital Center, where patient-centered care and team supervision were key responsibilities. Helen has a robust history in healthcare, emphasizing chronic care management and staff training across diverse settings.
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