Bryony Carter

Bryony Carter is an experienced Global Incident Manager at Vestiaire Collective since September 2016, specializing in triaging bug tickets, customer success, and incident management. Responsibilities include analyzing internal bug reports, facilitating communication during critical incidents, and monitoring platform performance. Prior roles encompass manual testing as a Testeur QA for payment systems, managing financial disputes as a Fraud Analyst, and providing customer service for international clients focused on logistics issues. Bryony's career began at armatis-lc as a Customer Service Advisor, assisting various brands. Bryony holds a Licence degree in English language and literature from Université de Poitiers, completed in 2013.