Lacie McKean

Lacie McKean is an experienced contact center manager at Veterans First Mortgage since March 2011, where a passion for hiring and mentoring young adults from diverse backgrounds has led to the development of valuable sales and customer service skills. Prior to this role, Lacie served as a call center supervisor at iFreedom Direct Corporation, where promotion to evening supervisor was achieved within eight months of being a contacting coordinator. Beginning as a part-time contacting coordinator allowed Lacie the flexibility needed as a single parent while providing a lucrative income.