Toby Jones

Toby Jones is a Functional Consultant at Vffice since January 2023, previously serving as a Junior Functional Consultant. Prior experience includes a role as a Customer Account Management Intern at Bombardier, where responsibilities encompassed leading an Internship Committee, analyzing client customization data, coordinating cross-department meetings, and creating training documentation. Toby also worked as a Customer Service Representative at TTEC, establishing a skill tracking system and achieving a 92% quality assurance rating. Earlier experience includes a leadership position at Bâton Rouge | Steakhouse & Bar, emphasizing teamwork and workflow design. Education includes ongoing studies in Supply Chain Operations Management at Concordia University and a DEC in Business/Commerce from Dawson College.