Susan Phillips has extensive experience in customer service and support roles within various organizations. Currently serving as an Underwriting Assistant and previously as a Customer Service Representative at VGM Insurance Services since January 2016, Susan also supports financial advisors at FSB Premier Wealth Management, Inc. and has a longstanding career with Nationwide Insurance, where roles included Workers' Compensation Claims Specialist and Senior Claims Assistant. Additional experience includes positions at Lutheran Services in Iowa and Monat Wealth Management, highlighting a strong foundation in community and public health acquired through education at Iowa State University, where Susan earned a Bachelor of Science in Kinesiology and Health.
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