Taylor Nilson

Taylor Nilson is the Director of Customer Experience at Viaflex, a position held since 2024 that combines their expertise in Customer Service, Market Management, and Operations to improve customer-centric strategies in the Engineered Films industry. With fourteen years of experience in Customer Service Management within the electronic manufacturing sector, Taylor previously served as Market Manager at Daktronics, overseeing the On-Premise business segment and managing national account relationships since 2018. Taylor's career at Daktronics began in 2005 and included various roles such as Service Sales Supervisor and Customer Service Manager, where they focused on customer support and distribution channel strategy. Taylor earned a Bachelor’s Degree in Business Administration and Management from Central Washington University, achieving a 3.642 cumulative GPA.