Viagens Abreu, S.A.
Luís Costa has extensive experience in customer success management and business development, currently serving as Head of Customer/Business Developer/Non-business Partnership at Viagens Abreu, S.A. since May 2016, where responsibilities include supporting customers in achieving their goals and overseeing the onboarding of new users. Additionally, Luís oversees the implementation of the CRM program and manages the VA ABREU CARD loyalty program. Prior to this role, Luís was a Senior Consultant and Advisor at Always Peppermint, focusing on loyalty, CRM, and payment solutions. Luís also spent 15 years at Sonae in various roles, including Program and CRM Manager, Client Space Manager, and Marketing Manager, contributing to client business development and the internationalization of loyalty initiatives.
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Viagens Abreu, S.A.
Established in the city of Porto in the year 1840, ABREU is the world’s oldest travel agency, as well as the largest travel organization in Portugal. The current headquarters remains in Porto, with the main office in Linda–a –Velha, a suburb of Lisbon, in a spacious and modern office building. Abreu has offices throughout mainland Portugal, Madeira and Azores Islands, with over 140 retail locations in the main cities and towns. A steady growth in the Portuguese market lead to the expansion of the company to international locations, with the opening of companies in Brazil, Spain, United States, UK and more recently in Angola. This effort has been accompanied with improvements in infrastructure, communications, technology and the continuing fine tuning of our trademark: quality service to our clients.