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Sofia Lahcini

Responsable Atencion Al Cliente at CATAI

Sofia Lahcini has over two decades of diverse professional experience, currently serving as Responsable Atencion Al Cliente at Catai Tours since March 2015, where responsibilities include providing customer service to travel agencies and optimizing workflow to achieve objectives. Previously, Sofia worked as a Supervisor at Grupo Transhotel from May 2005 to December 2014, delivering international support to travel agencies. Early career roles include teaching environmental activities at Ayuntamiento de Madrid and overseeing production at SEHRS S.A. Sofia holds a Doctorate in Geological Sciences, specializing in Geochemistry from Universitat de Barcelona, as well as a Licenciatura in Geology from Université de Poitiers. Further academic pursuits include various courses at the Ilustre Colegio de Abogados de Madrid.

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