Viatel Technology Group
Brian Burns is a Service Delivery Project Coordinator at Viatel since September 2019, responsible for defining, planning, tracking, and managing the delivery of products and projects, ensuring that solutions are delivered on time and within budget while contributing to transformation projects. Previously, Brian held the position of Cloud and NOC Engineer, providing support for customer network infrastructure and datacentre environments. Brian's earlier experience includes roles as a Level 2 Technical Support Agent and Level 1 Technical Support Agent at Digiweb, focusing on service delivery failures and customer communications. Brian's education includes a QQI Level 5 in Outdoor Recreation and Sport from Drogheda Institute of Further Education, a CompTIA A+ and N+ certification from Fastrack to IT, and qualifications in Music Management and Production from Ballyfermot College and Sound and Music Technology from Sound Training College.
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Viatel Technology Group
We deliver fully managed security, networking, cloud and communications services designed to drive enterprise. We promise businesses a complete solutions set that is easy to buy from our approachable, experienced team and fully supported by certified experts 24/7/365. Our impact on customers is immense. Relieved of daily technical headaches, with applications and data optimised, companies gain the freedom to thrive and reach their maximum potential. With over 26 years’ experience, Viatel Technology Group has evolved from a well-known telecoms company into a rapidly expanding digital services powerhouse. Our passionate team of over 310 experts is obsessed with delivering industry-defying, positive customer experience. Inspired by a bold vision of global impact, our focus is on quality and professionalism. We combine our extensive infrastructure with strategic partnerships with world leaders including Cisco, Microsoft, Amazon Web Services, 3CX, Zadara, Veeam and ArmorPoint to ensure our customers work faster and smarter. We are a trusted partner of over 5,000 multinational corporations, indigenous companies and public sector organisations. The Viatel Group’s customer base spans many industries, but it is notably strong in the fintech, healthcare and retail sectors. A Deloitte Best Managed Company and a proud Guaranteed Irish member, Viatel has global capabilities including an international network and transatlantic data centre facilities. To discover how Viatel can give your company the competitive edge, email us on getstarted@viatel.com