Gerard Roman

Gerard Roman is an experienced professional in customer success and strategy, currently serving as Associate Director of Customer Strategy & Success at Vibes since February 2021, where expertise in mobile marketing engagement supports brands in reaching consumers effectively. Prior roles include Enterprise Customer Success Manager at FinancialForce, where Gerard developed structured customer success roadmaps and conducted executive business reviews; Customer Success Manager at Oracle, focusing on high-value enterprise client relationships; and various positions in customer relationship management and program management across companies such as HighGround, Inc. and Market Track. Gerard holds a Bachelor’s Degree in Criminal Justice from San Diego State University.