Akalak Ngowsiri is an experienced IT professional currently serving as an IT Engineer at Vicinity Energy since January 2020. Previous roles include Help Desk Analyst II at National Grid from July 2019 to January 2020, and Field Services Engineer at HP from 2013 to July 2019. Akalak began a career in IT support at Bunker Hill Community College, where tenure spanned from 2009 to 2013. Academic credentials include a Bachelor's degree in Science with a focus on Information Technology from Northeastern University (2010-2013) and an Associate of Science degree as a Technical Support Specialist from Bunker Hill Community College (2007-2009).