Hieu Nguyen is an experienced Solutions Architect at VicTrack since August 2012, previously serving as a Unified Communications Engineer. Prior to this role, Hieu worked at Dimension Data from February 2008 to August 2012 as a Systems Engineer, where responsibilities included designing network solutions, solution integration, and creating documentation. Earlier experience as a Systems Administrator at Hannanprint Victoria from January 2006 to January 2008 involved Active Directory administration and desktop support. Hieu holds a Bachelor of Engineering with Honors in Communication Systems from RMIT, obtained between 2002 and 2005.