Vanessa Siskina

Vanessa Siskina is an experienced IT professional currently serving as an IT Technician and Service Delivery Engineer at Videnca since April 2022. Prior to this role, Vanessa worked as a Technical Account Manager at Iver Sverige, where responsibilities included troubleshooting MS Exchange and Office 365 environments, managing Active Directory, and overseeing server management in VMWare. Vanessa's early career included positions as a NOC Engineer and Team Leader at NetNordic Sverige, where expertise in networking trend analysis and customer support was honed. Additionally, Vanessa has experience in customer relationship management as an Insurance Broker at Insplanet and as a Receptionist at Hotell Pilgrimshem. Vanessa holds educational credentials in Network Technology and Systems Administration from Lernia Yrkeshögskola and has completed OTRS Administrator Training.