Lisa E. is an accomplished customer service and customer experience leader with extensive experience in various industries. Currently serving as the Associate Director of Customer Service and Customer Experience at Videojet Technologies since February 2015, Lisa oversees North American customer satisfaction processes and contributes to global implementations. Previous roles include Sr. Manager of North American Customer Service, Account Executive at GE Capital managing a $40M portfolio, and management positions at Beam Suntory and United Stationers focusing on team performance and process improvement. Lisa holds an MBA from the University of Phoenix, a Certificate in Negotiation Mastery from Harvard Business School Online, and a BA in Communications from Columbia College Chicago.
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