Katie Hanratty

Katie Hanratty is an experienced professional in account management and customer success, currently serving as an Enterprise Account Manager at Vidyard since October 2019, having previously held roles as a Customer Success Executive and Customer Success Manager. Prior to Vidyard, Katie worked at CoreAVI as an Inside Sales Manager, supporting international sales representatives to ensure customer needs were met with appropriate documentation and product information. Katie also completed the RBC Career Launch Program as an Associate, gaining in-branch sales and customer service experience, and served as a Fundraising Associate for the Ontario Heritage Trust during a special event. Earlier work includes roles at The Brogue Inn as a Server/Bartender and as a Research Assistant in the Psychology Department at the University of Guelph, where Katie conducted studies on mood and gambling behaviors. Educational credentials include a Bachelor of Arts in Psychology from the University of Guelph and a Human Resources Management Certificate from Humber College.