Alfonsos V.

Customer Experience Engineer at ViewSonic

Alfonso V. has a diverse work experience spanning various industries. ALFONSOS began their career in 1997 as a Food Delivery Driver at Via Venetto Pizzeria. From 2000 to 2001, they worked as a Retail Salesperson at Metropolis Record store. ALFONSOS then moved on to work as a Crepes Chef at Krepilation Crêpes from 2001 to 2002. In 2005, they worked as a Freelance Audio Engineer, specifically as a FOH Sound Engineer. Alfonso joined EMPORIKI BANK OF GREECE S.A. in 2008 as a Head Bartender and stayed there until 2013. From 2014 to 2019, they worked at Teleperformance Greece, first as a Senior Technical Support Engineer and then as a Senior Customer Service Supervisor. In 2021, they joined Randstad Nederland as a Customer Service Representative for the German market, and in 2022, they started working at ViewSonic as a Customer Experience Engineer, providing technical support to myViewBoard clients.

Alfonso V began their education in 2002 at SAE Institute, where they obtained a diploma in audio engineering in 2005. ALFONSOS then pursued their bachelor's degree at the National Conservatory of Greece from 2008 to 2013, specializing in classical guitar.

Additionally, Alfonso V has obtained several certifications. In 2023, they completed various courses in Google Workspace for Education Fundamentals, including basic use, intermediate use, and IT Admins training. ALFONSOS also obtained certifications in computer hardware basics and IoT from Cisco Networking Academy in February 2023. In September 2021, Alfonso V received certifications from Palo Alto Networks in fundamentals of cloud security, network security, SOC (Security Operations Center), and introductions to cybersecurity. Further, they completed an introduction to cybersecurity course from Cisco Networking Academy in August 2021. Other certifications obtained include social selling foundations, artificial intelligence foundations: machine learning, blockchain basics, getting started in user experience, learning cloud computing: core concepts, and strategic thinking, all completed in January 2020 from LinkedIn.

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  • Customer Experience Engineer

    July, 2022 - present