Anantha Ramakrishna

Anantha RamaKrishna is a seasoned professional with extensive experience in the healthcare and customer service sectors. Currently serving as Senior Manager at Vijaya Diagnostic Centre Limited since September 2024 and previously as Contact Center Manager - Brand Marketing at Rainbow Children's Hospitals, Anantha has demonstrated expertise in managing contact centers, enhancing customer experience, and implementing process improvements. Notable roles include Head of Contact Center at CallHealth and Assistant Manager - Customer Experience at Gleneagles Global Hospitals - IHH, where Anantha pioneered automation initiatives and coordinated efficient patient query resolutions. Anantha's background also includes roles at Conneqt Business Solutions Limited and Tata Business Support Services Limited, showcasing a strong history of delivering performance improvements and managing operations. Anantha holds a certification in Healthcare Management from Indian School of Business and a Bachelor's of Science from Osmania University, Hyderabad.