Florian Spitzli-Matchuk

Florian Spitzli-Matchuk is an experienced IT delivery project manager currently at Viking since October 2014, overseeing a dedicated team of developers and managing the ServiceNow platform to align with business objectives. Prior roles at Viking include managing global and EMEA teams for first and second level support across numerous river and ocean ships, focusing on team management, IT service tool development, and cross-department process improvement. Additionally, Florian has a background in entrepreneurship as the owner of SpitzliCraft, creating the MMORPG Atherys Horizons, and has held various IT support roles at Roche, the Volkswirtschaftsdirektion des Kantons Bern, and other organizations. With a diploma in pedagogy and psychology from DMS 3 Basel, the professional expertise spans system engineering, application support, and technical project delivery.