John Stolz

John Stolz is a seasoned Business Analyst and Teammanager in Customer Service at Viking Europe since July 2018, where responsibilities include leading staff, monitoring department processes, and managing strategic projects for customer service enhancements. Prior positions include Inbound Customer Service Representative focusing on sales, complaint management, and training within the DACH region. Previous roles in the hospitality industry included Restaurantleiter at Hotel Joosten and Cafe/Cocktailbar NOA, where duties encompassed staff management, guest relations, menu planning, and event coordination. John Stolz began a career in hospitality as a Restaurantfachmann, following education at Cafe/Restaurant NOA.