Villa Plus
Keith Oswin is an experienced professional in customer relations and marketing, with a career spanning over four decades in various roles across the travel and media industries. Currently serving as a Senior Customer Relations Executive at Villa Plus since May 2016, Keith is responsible for resolving customer complaints and managing refunds. Previous positions include Customer Relations Executive roles at Teletext Holidays and Thomas Cook, and a Member Relations Manager role at Mr & Mrs Smith, where Keith oversaw complaint resolution and team efficiency. A Marketing/Customer Relations Manager at Qantas Airways, Keith successfully implemented marketing systems and streamlined processes. Additionally, Keith spent six years as the owner of KO Consultancy Ltd, providing PR and journalism services to high-profile clients, and was a Rallies Editor at Autosport Magazine, where notable achievements included winning a journalism award. Keith holds a Bachelor of Education degree from Newton Park College.
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Villa Plus
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Villa Plus is the UK’s leading villa provider and we put the customer at the heart of everything we do. Established since 1986, you can be sure your villa booking is in safe hands PLUS find the quality villa for your perfect holiday. With our expert Travel-Team and local experts, we go the extra mile by hand-picking all our villas ensuring they are in the best locations and curated just for you. With a huge offering of villas across 19 destinations, villas with up to 10 bedrooms and more complimentary features than any other UK provider... we have the villa for you. Destinations: The Algarve, Croatia, Cyprus, French Riviera, Corfu, Crete, Kefalonia, Rhodes, Zante, Puglia, Sicily, Majorca, Menorca, Fuerteventura, Lanzarote, Tenerife, Andalucía, Costa Blanca and Costa Del Sol.