Katelyn Bess

Katelyn Bess is a Senior Customer Success Manager for Strategic Accounts at Vimeo, where responsibilities include collaborating with top Enterprise clients to enhance their video marketing and internal communication strategies. Notable achievements include being recognized as CSM of the Quarter for AMER in Q3 2021 and Q3 2022, as well as CSM of the Year globally in 2022. Katelyn also initiated the Product Relations Committee to enhance collaboration between product and customer success teams. Prior experience includes roles as an Account Manager at Brightcove and as a Senior IT Recruiter at TEKsystems. Katelyn holds a degree from the University of Massachusetts Amherst.