Josephine Westling is an experienced professional in customer relationship management and retention, currently serving as Customer Base Manager at Vimla since March 2025. Prior to this role, Josephine held various positions at Telenor from October 2019 to February 2025, including CRM Manager and Product Owner in Customer Value Management, focusing on base communication management, and served as Retention Manager overseeing KPIs related to churn and ARPU. Josephine began her career as a Global Finance Graduate at Novo Nordisk and gained consulting experience at Accenture. Josephine holds a Master of Science in Applied Economics and Finance from Copenhagen Business School and a Bachelor of Science in Economics from Lund University.
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