Daniele Fenu is a Control Room Specialist at Vincix Group since October 2021, specializing in ticketing coordination and customer support within Robotic Process Automation (RPA). Responsibilities include database activities using SQL, basic analysis of low and high coding automations with tools like UiPath, BluePrism, and Python, as well as Business Intelligence with Apache Superset. Prior to Vincix Group, Daniele served as NOC Shift Supervisor and NOC operator at Skylogic Mediterraneo s.r.l. from January 2012 to March 2021, focusing on team coordination, quality management, and service operations. Daniele's experience also includes a research engineer position at Deutsches Zentrum für Luft- und Raumfahrt (DLR) and technical support for Tiscali s.p.a. Educational qualifications include a Master's degree in Telecommunications Engineering and a Bachelor's degree in Electronics from Università degli Studi di Cagliari, alongside an Erasmus experience at Universidad de Granada.
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