Vincix Group
Daniele Fenu is a Control Room Specialist at Vincix Group since October 2021, specializing in ticketing coordination and customer support within Robotic Process Automation (RPA). Responsibilities include database activities using SQL, basic analysis of low and high coding automations with tools like UiPath, BluePrism, and Python, as well as Business Intelligence with Apache Superset. Prior to Vincix Group, Daniele served as NOC Shift Supervisor and NOC operator at Skylogic Mediterraneo s.r.l. from January 2012 to March 2021, focusing on team coordination, quality management, and service operations. Daniele's experience also includes a research engineer position at Deutsches Zentrum für Luft- und Raumfahrt (DLR) and technical support for Tiscali s.p.a. Educational qualifications include a Master's degree in Telecommunications Engineering and a Bachelor's degree in Electronics from Università degli Studi di Cagliari, alongside an Erasmus experience at Universidad de Granada.
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Vincix Group
VINCIX GROUP is an innovative start-up company that designs and delivers business solutions in the area of Robotic Process Automation (RPA) and Artificial Intelligence (AI), by means of our own team of skilled and certified RPA professionals and senior data scientists, and AI software developers. We firmly believe that the future of Intelligent Automation is in the extensive use of AI capabilities to drive RPA robots, that is creating a digital workforce orchestration layer fed and managed by AI algorithms. With a presence in five countries (UK, Italy, India, South Africa, and Spain), our company aims to serve medium and large enterprises from many different sectors, which we can support by leveraging on our international presence and through partnership agreements with local companies. We have also established co-operations with technology companies that provide products and/or services to our customers (e.g. Managed Services companies, IT hardware re-sellers; connectivity providers). VINCIX GROUP has adopted the AGILE/SCRUM delivery model.
Employees
11-50