Maicon C. has extensive experience in customer service and market intelligence, primarily at Vipal Borrachas since April 2011, where roles have included Gerente Administrativo de Atendimento ao Cliente, Coordenador de Inteligência de Mercado e Atendimento ao Cliente, Analista de Inteligência de Mercado, and several sales-related positions. Prior to Vipal Borrachas, Maicon C. worked as Assistente Comercial at Schuch Intermediação em Vendas from June 2010 to April 2011. Educationally, Maicon C. holds an MBA in Leadership, Innovation, and Management 4.0 from Pontifícia Universidade Católica do Rio Grande do Sul (2022-2023), an MBA in Marketing and Sales from Unisinos (2017-2018), and a Bachelor's degree in Business Administration from Unisinos (2009-2015).