VIPcare
Paul Hineman has a wealth of experience in senior leadership roles, primarily focused on operations, customer service, and communication services. Paul most recently served as the Chief Operations Officer at VIPcare. Prior to that, they held the position of Chief Customer Officer at TPG, Inc. Paul spent a significant portion of their career at WellCare Health Plans, where they held the positions of Senior Vice President Operations and Vice President - Channel Communication Services. Before that, they were the Senior Vice President - Global Call Centers at The Nielsen Company. Paul also served as the Vice President of Customer Service Operations at WellCare Health Plans. Their career began at Capital One, where they worked as a Group Manager.
Paul Hineman attended Palm Beach Atlantic University where they pursued a Bachelor of Business Administration (BBA) degree with a focus on Finance, General. Paul obtained this degree, however, no specific start or end year is mentioned. In addition to their educational background, they hold a certification in Executive Black Belt from Nielsen, with no specified month or year of completion.
VIPcare
At VIPcare, we are a group of passionate healthcare professionals who believe there’s a better way to practice medicine. We see a future where preventative medicine is valued over the traditional approach, which we refer to as “sick” care. Our goal is to get our patients healthy and to keep them healthy. VIPcare is a patient-focused primary care network under the Better Health Group Services umbrella that has been serving senior communities for more than 16 years. We utilize a high-touch population health management approach that prioritizes spending quality time with the physician and focusing on preventative care. To us, it’s about quality, not quantity. And not only do we value quality time, but we pride ourselves on creating a quality experience for all our patients. We practice kindness. Show empathy. Reach out in compassion. And every day, we partner with our patients on their journey to Better Health. VIPcare currently operates across four states, Florida, Alabama, Oklahoma, and Texas, and has plans for further expansion. We settle for nothing less than 5-star service and strive to be 1% better every day. This allows us to always go above and beyond for our patients. We take great care of our team so they can take great care of our patients and achieve: Better Care. Better Outcomes. Better Health.