Paul Hineman has a wealth of experience in senior leadership roles, primarily focused on operations, customer service, and communication services. Paul most recently served as the Chief Operations Officer at VIPcare. Prior to that, they held the position of Chief Customer Officer at TPG, Inc. Paul spent a significant portion of their career at WellCare Health Plans, where they held the positions of Senior Vice President Operations and Vice President - Channel Communication Services. Before that, they were the Senior Vice President - Global Call Centers at The Nielsen Company. Paul also served as the Vice President of Customer Service Operations at WellCare Health Plans. Their career began at Capital One, where they worked as a Group Manager.
Paul Hineman attended Palm Beach Atlantic University where they pursued a Bachelor of Business Administration (BBA) degree with a focus on Finance, General. Paul obtained this degree, however, no specific start or end year is mentioned. In addition to their educational background, they hold a certification in Executive Black Belt from Nielsen, with no specified month or year of completion.
April, 2022 - present