Thiago Rocha Alves

Thiago Rocha Alves has extensive experience in IT infrastructure and technical support, currently serving as an IT Infrastructure Analyst at Aeroportos Brasil Viracopos SA since April 2021. Prior to this role, Thiago worked at Grupo ARION from June 2016 to March 2021 in various support technician positions, where responsibilities included providing second and first-level technical support for multiple airports and managing network asset monitoring. Thiago began a career in IT at IBM from January 2012 to November 2015 as a Data Processing Technician, focusing on first-level technical analysis and proactive monitoring of IT environments. Thiago holds a bachelor's degree in Information Systems from Centro Universitário Adventista de São Paulo and is currently pursuing a specialization in Cloud Computing at PUC Minas. Additionally, Thiago completed a technical course in Computer Science at ETEC - Escola Técnica Estadual de São Paulo.