Albert Thomas is an experienced leader in people operations, currently serving as the Head of People Operations at Virgin Atlantic since March 2005. Albert has a robust background in HR shared services, employee relations, performance management, and recruitment, with a focus on building high-performing teams. Previous roles include Senior Manager and Manager positions within the People Team and Cabin Leadership Team, where accountability for crew productivity, engagement, and performance was paramount. Albert's early career includes positions at Excel Airways and Eurostar, where comprehensive performance management and customer service were central responsibilities. Albert holds a Bachelor of Arts with honors in Social Policy from The University of Kent, along with A-Level qualifications and GCSEs from South Kent College and Wilmington Grammar School for Boys, respectively.
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