Chris D. is an experienced customer service professional with a history of roles in various organizations, including Virgin Atlantic as an Adviser in Customer Care & Claims since October 2022, where responsibilities include handling complaints, assessing claims, and delivering first contact resolutions. Prior experience includes working with Amazon as a Delivery Station Liaison, providing real-time assistance for package delivery issues, and serving in administrative roles at Bridgend County Borough Council and TJ Services, focusing on office management and customer liaison. Chris holds a Certificate of Higher Education in Health Science from The Open University and additional qualifications in Customer Service Management and Public Services.
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