Michael Johnson is an experienced Change Manager at Virgin Atlantic since August 2018, specializing in managing organizational change. Prior experience includes roles as Team Leader at Bridgend County Borough Council, and Improvement Manager (Product) and Speech Analytics Manager at Tesco PLC, where responsibilities included overseeing improvement projects, enhancing customer journeys, and implementing performance metrics. Earlier career highlights include serving as Client Services Manager and Continuous Improvement Manager at Conduit Global, focusing on client relationships and process refinement, along with training roles that supported staff development for major clients such as Vodafone and the NHS. Michael Johnson holds a degree from the University of Wales Trinity Saint David, obtained between 1999 and 2002.
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