Simon Langthorne

Simon Langthorne is an accomplished professional in customer relationship management with extensive experience leading marketing strategies across multiple industries. Currently serving as the Head of Customer Relationship Management at Virgin Atlantic since September 2019, Langthorne previously held the position of Group Head of CRM Marketing at TUI, where significant achievements included developing a comprehensive five-year marketing plan and a customer engagement strategy tailored to various international markets. Prior to TUI, Langthorne served as Customer Loyalty Manager at Homebase, where leadership resulted in substantial sales growth and industry recognition for loyalty initiatives. Additional roles at Homebase, Sainsbury's, Yell, and Hopkins Catering Equipment Ltd further solidified expertise in loyalty programs, customer analytics, and strategic marketing, complemented by a degree in Management Studies from the University of Leeds.