Vera Jackson

Vera Jackson is an experienced hospitality professional currently serving as the Guest Experience Manager at Fireblade Aviation since April 2023. With a longstanding tenure at Virgin Atlantic as the Clubhouse and Concierge Manager since April 2016, Vera has a robust background in guest relations, developed during a decade-long role as Guest Relations Manager at InterContinental Hotels Group (IHG®). Responsibilities include managing teams to ensure exceptional guest satisfaction, recruitment, staff training, and overseeing social media and guest feedback. Vera holds a National Diploma in Hospitality Management from Central University of Technology, Free State.