Mauro Flores

Mauro Flores currently serves as the Executive Director of Data Democratisation at Virgin Media O2, focusing on enhancing customer experience through digital transformation and empowering employees with data-driven tools. Previously, Mauro held various senior leadership roles at Salesforce, where responsibilities included global data strategy and training within the EMEA region, leading initiatives to integrate data with business strategy. Mauro also has an extensive background in training and certification at MuleSoft, as well as experience in digital transformation at both Penoles Industries and Tahi Systems, co-founding the latter to promote accessible digital solutions. Mauro's career began in software and web development at MBSystems de México, following an academic foundation in Computer Systems Engineering from Tecnológico de Monterrey.