Drew Tilney

Drew Tilney is an experienced Operations Team Manager at Virgin Media Business since March 2015, where responsibilities include leading an operational team to meet performance targets and ensuring high-quality customer service. Prior to this role, Drew served as a Voice Representative, enhancing workplace communication and engaging with stakeholders. Drew's career at Virgin Media Business began as a Technical Support Analyst, managing various services from August 2008 to October 2016. Additional experience includes working as a DJ in Crete from May 2006 to September 2007 and as an Assistant/Acting Manager at Mitchells & Butlers from August 2003 to April 2006. Drew holds a BTEC National Diploma in Public Services from Stamford College, completed in 2003, and attended Deacons School in Peterborough from 1995 to 2001.