John Joseph O' Sullivan

John Joseph O'Sullivan is an experienced professional with a strong background in automation and fraud prevention. Currently serving as an Automation & Change Specialist (RPA) at Virgin Media Ireland since July 2014, John is responsible for implementing and managing automation processes to enhance business efficiency. Previous roles at Virgin Media include Fraud Specialist, Fraud and Revenue Assurance Team Lead, and Fraud and Revenue Assurance Analyst, where John excelled in analyzing fraudulent activities, leading teams, and ensuring operational excellence. Early career experience includes roles as Mobile Team Captain, Mobile Services Agent, and Technical Support Representative, as well as sales roles with Solus Bulbs and Paws and Claws Pet Food Products. Education was completed at Dromcollogher Community College from 1997 to 2001.