Lexandra Dequi

Lexandra Dequi is an experienced IT professional currently serving as the Desktop Support Team Lead at Virgin Media Ireland since February 2020. Responsibilities include managing helpdesk calls, building customer relationships, troubleshooting hardware and software issues, and system administration using Active Directory. Prior to this role, Lexandra worked at Fónua Ltd. as a Workshop Support Operative, where duties involved managing spare parts, customer interactions, and inventory processes. Lexandra holds a Bachelor of Business Administration degree from UNOPAR - Universidade Norte do Paraná, specializing in Business Administration and Management.