Kateryna Dolf

Kateryna Dolf is an accomplished hospitality professional with extensive experience in training and guest services, currently serving as the Hotel Service Training Manager at Virgin Voyages since June 2021. In this role, Kateryna specializes in creating and delivering training programs for front desk, housekeeping, and food and beverage teams, while also working on process improvement and maintaining high service standards. Previous positions include Help Desk Manager and Sailor Services Coordinator at Virgin Voyages, as well as Front Office Supervisor at Aloft Hotels and Guest Services Supervisor and Trainer at Carnival Cruise Line. Kateryna holds a Master's degree in Accounting and Audit from Kyiv National University of Trade and Economics, supplemented by additional training in team facilitation.