Online wine retailer based in the UK. Unlike supermarkets, we are not about selling big name wines made in huge factories using mass produced techniques. Instead, we sell boutique quality wines produced by small independent winemakers who make their wine for love and not money. 

We believe in offering our customers exceptional value for money and our winebuyers constantly travel the globe to find the best wines possible.

Retail

Travel & Leisure

Virgin Wines

Virgin Wines' headquarters in Norwich, United Kingdom

Jay Wright

Jon Shannon

Ian Long

Kelly Spinks

Danny Cooper

Kathryn Potts (Assoc CIPD)

The Customer Service and Marketing Team at Virgin Wines is responsible for ensuring exceptional customer experiences and driving brand growth. This team handles customer inquiries and support, manages customer relationships, and devises marketing strategies to promote boutique quality wines. They work collaboratively to enhance brand awareness, execute marketing campaigns, and provide high-quality service to attract and retain wine enthusiasts.

Customer Service and Marketing Team

The Operations Team at Virgin Wines ensures the efficient, seamless delivery of boutique quality wines to customers. They manage logistics, oversee warehousing and distribution, handle IT operations, and support business development and planning. Their goal is to maintain high service standards and operational excellence while supporting strategic company initiatives to deliver exceptional value to customers.

Operations Team

The Design Team at Virgin Wines is responsible for creating visually compelling and cohesive design assets across all marketing channels. This includes designing email campaigns, website visuals, promotional materials, and product packaging, ensuring that the brand's ethos of quality and boutique craftsmanship is effectively communicated to customers. Led by experienced designers, the team collaborates closely to maintain a high standard of creativity and consistency in all visual aspects of the brand.

Design Team

The IT and Development Team at Virgin Wines is responsible for maintaining and improving the technological infrastructure that supports the company's online retail operations. They ensure the seamless integration of business solutions like Salesforce, manage and analyze large data sets in the data warehouse, provide technical support, and develop and deploy software and applications to enhance the online customer experience. Their combined expertise ensures the smooth operation of Virgin Wines' e-commerce platform, enabling the company to deliver exceptional, boutique-quality wines to customers efficiently.

IT and Development Team

The Sales and Partnerships team at Virgin Wines is responsible for driving revenue growth and expanding the company's market reach through strategic collaborations and effective sales strategies. They work to identify and nurture relationships with commercial partners, optimize sales processes, ensure compliance, and execute marketing initiatives to promote boutique quality wines. Their efforts are focused on delivering exceptional value to customers while supporting small independent winemakers.

Virgin Wines

Org chart

Teams

Customer Service and Marketing Team

Operations Team

Design Team

IT and Development Team

Sales and Partnerships

Offices

Virgin Wines

Org chart

Teams

Customer Service and Marketing Team

Operations Team

Design Team

IT and Development Team

Sales and Partnerships

Offices

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