The Virginia Utility Protection Service, commonly called VA811​ is the not-for-profit organization created by Virginia's utilities to protect their underground facilities.

The Process
• An individual or company is planning to excavate.
• A call is made to 811.
• Information is gathered about the excavator and the proposed dig site. 
• Caller verified the proposed dig site on our map to ensure the correct utilities are notified.
• This information is electronically delivered to member utilities.
• Member utilities mark their utility lines or employ a contract locator to perform their locates.
• The locator responds to our Positive Response System and a response is sent to the excavator.

Utilities

Virginia 811 (Virginia Utility Protection Service, Inc)

Frank Smith

James Mcclain Ii

The Leadership Team at Virginia 811 comprises top executives including the President, President & CEO of Southwestern Virginia Gas Company, and President & CEO of Roanoke Valley Broadband Authority. This team is responsible for strategic decision-making, overseeing operational efficiency, and ensuring the organization's mission of protecting underground utilities is effectively carried out. They provide guidance, support, and policy direction to advance the company's goals in utility protection and safety.

Leadership Team

About

Team members

Other teams at Virginia 811 (Virginia Utility Protection Service, Inc)

Operations and IT Team

Public Relations and Communication Team