Rachel Carter

Rachel Carter is a dynamic customer service professional currently serving in Physician Services at Virginia Cancer Specialists, P.C. since December 2022. With a strong background in leadership roles including trainer and supervisor, Rachel excels in resolving complex issues, enhancing processes, and training teams to provide exceptional patient-centered service. Prior experience includes being a Catering Sales Manager at The Wigwam and various positions within Kimpton Hotels & Restaurants, where expertise spanned areas such as group rooms coordination and front desk operations. Rachel also held the role of Group Service Coordinator at Norwegian Cruise Line. Academic credentials include a Bachelor of Arts in History from the University of Redlands and a Hospitality Management Certificate from Cornell University.