Angela H.

Angela H. has extensive experience in the financial services and retail sectors, working for Virginia Credit Union since October 2010 in various roles including Credit Dispute Specialist and Senior MSOS Resolution Consultant, where problem-solving skills are leveraged to resolve member issues. In the Resolutions Department, Angela served as a Member Service and Operations Specialist, managing escalated member calls and supporting all departments. Prior to Virginia Credit Union, Angela was an Assistant Store Manager at Ashley Stewart, Inc., overseeing daily operations and staff training, and also held a position as a Commissioned Sales Associate and new hire trainer at JCPenney, achieving significant sales and customer service recognition. Education was pursued at J Sargeant Reynolds Community College.