Mary-Douglas Epstein is an accomplished Mortgage Business Analyst at Virginia Credit Union, with extensive experience in mortgage operations and finance. Previously served as Special Projects Analyst/Manager Lock Desk at Union Mortgage Group, where responsibilities included system conversion and policy formulation. Prior roles included HLS Loan Pipeline Specialist at RBS-Citizens Bank, where product support and lock pipeline management were key, and Lead of Policy Services at Markel Corporation, which involved team management and process optimization. Early career at Saxon Mortgage, Inc. included various leadership positions culminating in AVP, Commitment Desk Manager, where strategic pricing and process development were significant contributions. Mary-Douglas holds a BA in Business Administration with an emphasis in Management and Marketing from Mary Baldwin University.
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