Virginia Mason Institute is a mission-driven nonprofit organization that helps organizations worldwide create cultures of continuous improvement. 

At Virginia Mason Institute we partner with organizations and executive leadership teams to develop and adopt a patient-centered management system to dramatically improve quality, safety and efficiency – with the goal of enabling and supporting the creation and evolution of a sustainable culture of continuous improvement. We seek to help organizations elevate the patient experience, eliminate waste and sustain excellence long-term. 

Our experts are some of the most experienced health care improvement experts in the world—our “sensei” team—who have trained and coached health care executives and organizations across the globe.

We believe that zero-defect health care is possible. We are committed, we are confident and we can transform health care. By creating and sustaining cultures of continuous improvement; through the delivery of training that inspires, prepares and guides; and in helping organizations solve their urgent and persisting problems, we can transform health care. It is possible. 

Together we will relentlessly pursue the improvement of patient safety, patient experience and the quality, cost, and delivery of health care. 

Learn more at www.virginiamasoninstitute.org.

Follow us on Twitter @VM_Institute.

Education

Health Care

Virginia Mason Institute

Wendy Korthuis - Smith

Neha Patel

Amanda Molloy

Brenda McLeod

Rosemary King

Khanh Nguyen

Maria Dolgova

Ashley Gagnon

Dagm Kiros

Rona Salgado

Steve Rupp

Celeste Derheimer

Robbi Bishop

Chris Backous

Alice Forsythe

Gordon Sansaver

The Executive Team at Virginia Mason Institute is responsible for leading the organization in its mission to foster cultures of continuous improvement in health care systems worldwide. This team collaborates with executive leadership in partner organizations to implement patient-centered management systems that enhance quality, safety, and efficiency. They provide strategic direction, oversee training programs, and ensure that the organization's goals of improving patient safety, experience, and overall health care delivery are met.

Executive Team

Transformation Services

Client and Patient Relations

Executive Team

About

Team members

Other teams at Virginia Mason Institute

Transformation Services

Client and Patient Relations