Jordan M.

Jordan M. is an experienced Senior Customer Success Manager, currently working at Virtru since November 2021, focusing on customer onboarding and engagement. Prior to this role, Jordan held similar positions at nDivision and MindSHIFT, where responsibilities included account management, renewals, and client advocacy. Jordan's professional journey began at Geek Squad as a Double Agent, eventually leading to the role of Director of Infrastructure Services at SRS Distribution Inc., and Manager of Information Technology at the University of North Texas. Notable expertise includes relationship building with key decision-makers, aligning technical and non-technical business functions, and driving innovative solutions to enhance customer experience and satisfaction.