Richard Akkad

Richard Akkad is a seasoned network and security professional with extensive experience across various roles in the technology sector. Currently serving as a Network Security Engineer II at VirtualArmour since August 2022, Richard provides network and security support for prominent firewall technologies including Cisco, Juniper, and Palo Alto. Prior to this role, Richard worked as a NOC/Network Engineer II at Versatile, where responsibilities included network and firewall support for multiple platforms. Richard's career spans several companies and roles, including Sr. NOC Technician at Presidio, where monitoring and managing numerous network technologies was key, and Tier III advice agent at CenturyLink, delivering comprehensive technical support for DSL and Fiber customers. Richard's experience also includes technical roles at Impact Innovations, NBC Universal, City of Anaheim, Support Systems International, and Teletech Telecommunications, highlighting a deep expertise in network support, customer service, and technical operations.