Drew August is a seasoned IT professional with extensive experience in platform engineering and system support. Currently serving as a Platform Engineer at Virtuoso Travel since October 2021, Drew has held multiple roles within the company, including Cloud Infrastructure Engineer Associate and Infrastructure Engineer. Previously, at Farmer Brothers from September 2016 to October 2021, Drew worked as the Lead System Support Technician, managing a team of five technicians and overseeing Support Desk operations. Drew's career also includes roles as a Desktop Support Technician at Senior Care Centers Health and Rehabilitation, a Service Desk Agent at AIG, and a Product Support technician at Right Networks. Drew began in IT as a Helpdesk Technician at PC Connection, Inc. Drew holds an Associate's degree in Computer Information Sciences with a focus on IT from Northern Essex Community College.
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